Let’s pull back the curtain. First, let’s clear up the confusion. In 2021, Sitel Group merged with SYNNEX’s BPO division (Concentrix). That specific merger created a new giant, but shortly after, Sitel Group merged with Foundever (formerly SYNNEX BPO).
When you drive past the industrial parks off I-85 near Westgate Mall, you might notice a constant flow of traffic at one particular building. For nearly two decades, that building has been a quiet engine of the local economy: Sitel Spartanburg . sitel spartanburg
Long story short: However, locals still call it "Sitel" out of habit, much like locals still call the downtown arena "The Bi-Lo Center." What Do They Actually Do There? Located at 1609 E Main St , this isn't your grandmother's switchboard operation. Sitel/Foundever Spartanburg is a multi-client Customer Experience (CX) hub. They handle inbound customer service, technical support, and sales retention for Fortune 500 companies. Let’s pull back the curtain
Just bring a water bottle for your throat and a good playlist for your commute home. Have you worked at the Spartanburg site recently? Share your experience in the comments below. That specific merger created a new giant, but