Clienti ^new^ - Programma Giro Visite
“My first boss in the 90s made me do this,” she said. “A structured rotation of on-site customer visits. Not just for complaints. For relationship farming.”
“I sent three emails. Your support team asked for photos. I got busy making gnocchi,” he shrugged. programma giro visite clienti
“Why didn’t you call?” Lucia asked the plant manager. “My first boss in the 90s made me do this,” she said
Marco raised an eyebrow. “We have Zoom. We have CRM. Why drive three hours to shake a hand?” For relationship farming
That’s when his senior account manager, Lucia, pulled a yellowed index card from her notebook. On it was a hand-drawn grid:
TecnoPack’s cardboard boxes were absorbing moisture from the pasta drying racks, becoming flimsy. The client had started reinforcing them with cheap tape—a slow, costly hassle. Worse, a competitor had left samples of a wax-coated box near the breakroom.