In Colombia, saying “ Nequi ” is almost synonymous with sending money. With over 18 million users, the Bancolombia-owned app became the backbone of the informal economy, handling everything from empanada sales to salary payments. But recently, a new phrase has started trending on social media, causing panic in food stalls and office group chats alike: “Nequi withdraw.”
While this sounds like a win for consumers, it triggered a behind-the-scenes panic at Nequi. To avoid future liability, the company reportedly This is where the "withdraw" problem begins. The Algorithm Trap: When Security Backfires In the week following the court ruling, thousands of users attempting to withdraw their money—even small amounts like 50,000 COP ($12 USD)—were blocked. nequi withdraw
For years, users complained that Nequi’s security was too lax—specifically the fact that a SIM swap or a stolen phone could drain an account via a simple OTP (One-Time Password). The SIC sided with a user who lost millions of pesos, forcing Bancolombia to retroactively. In Colombia, saying “ Nequi ” is almost