Another voice, more human this time, came on the line. “Mr. Delgado, your card was blocked due to a suspicious login attempt from a device in another state. For your protection.”
He never ignored the app again.
“That’s impossible,” he muttered, checking his app. His balance was fine. But next to his account name, a small, angry icon blinked: how to unblock card santander
He filled his tank, bought a stale sandwich, and sat in his car, breathing. Then he opened the Santander app. There it was: a little toggle switch labeled Another voice, more human this time, came on the line
He pressed 5.