Sarah had been a Comcast customer for years, using their digital voice service for her home office. Lately, a telemarketer selling "extended car warranties" had been calling her number, "Main St. Designs," three times a day. She’d told them to stop, but they didn’t. She needed a permanent solution.
She grabbed her laptop and logged into her Comcast account at . After entering her password, she clicked on the Voice icon (it looks like a telephone receiver) at the top of the page. how to block a phone number on my comcast phone
She clicked it. A simple page opened with two blank fields: Phone Number to Block and a Label (so she could remember who it was). She carefully typed the telemarketer’s number, 1-800-555-1234, and in the label box wrote, "Annoying Warranty Guy." Sarah had been a Comcast customer for years,
She clicked and then Save Changes at the bottom of the page. She’d told them to stop, but they didn’t
But Sarah had a clever idea. This number was spoofing a local exchange. She remembered that Comcast allows wildcard blocking . Instead of just that one number, she typed ** and labeled it "Unknown Warranty Calls." This would block any number starting with 1-800-555.
That took her to the Voice Dashboard —the command center for her home phone. She scanned the tabs and clicked , then looked for a sub-menu called Call Features . Bingo. Inside that list, she saw the option: Selective Call Blocking .