Maya could have blamed the vendor. She could have written an email and gone home. But woke up angry. My name is on this audit , she thought. My team. My client. My problem.
She opened her eyes. “No one touch the spreadsheet,” she said. “We’re changing the game.” high 5 strengths list
The CEO sent champagne. The client renewed for three years. But Maya’s real victory was smaller and larger at once. Maya could have blamed the vendor